12.Which of the following shows the common order of a research process?A.Identify topic→conduct literature review→select method and design→collect dataB.conduct literature review→Identify topic→select method and design→collect dataC.Identify topic→select method and design→conduct literature review→developresearch questionsD.conduct literature review→Identify topic→select method and design→analyze data
13.______________ refers to bilateral or reciprocal sharing of self-information
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14.When someone of lower status communicates with a higher status person in a formal setting,he/she may:I.Use socially expected titles to address the person they talk toII.Engage in code switching between languagesIII.Talk less than the other personIV.Sit in an upright position
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15._______ is helping that is intended to provide aid to someone else without expectation ofany reward.
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16.What are some‘costs’that may hinder individuals from helping others?I.Need to spend a lot of money to help othersII.The help may require a long timeIII.High commitment and effort requiredIV.Public disapproval towards the helping actA.I, II and IIIB.I, II and IVC.I, III and IVD.I, II, III and IV