an understanding of how an individual feels and why they behave in a certai n

An understanding of how an individual feels and why

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an understanding of how an individual feels and why they behave in a certai= n way.</li></ul><div>3. TWO SIGNS OF EMOTIONALLY EFFECTIVE PEOPLE</div></di= v><div><br></div><div><ul><li><b>They think about feelings.</b></li></ul>Em= otionally intelligent people are able to identify emotions and understand t= he role they play in influencing a person&#39;s thoughts, words, and action= s. They do so by quietly observing both themselves and others, reflecting o= n those observations, and (at times) sharing their conclusions. This enable= s them to see what&#39;s happening below the surface, so to speak and to id= entify the reasons behind our behavior. It is important for the success of = an organization to know all the thoughts and feelings of all the people inv= olve in the organisation especially for the innovation the business.</div><= div><br></div><div><ul><li><b>They help others.</b></li></ul><div>One of th= e best ways to inspire someone is to help them. By extending a supportive h= and, emotionally intelligent people help others to become the best version = of themselves. It is very helpful for a business that everyone is willing t= o help to others. Giving others additional knowledge and techniques it will= boast the confidence and performance of every employee.</div></div><div><b= r></div><div>4.</div><div><ul><li>Perhaps one of your member is angry becau=
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se one of your staff criticize her for her work. It is important to know ho= w to deal with angry people for a number of reasons. First, you can calm he= r down, so that they don&#39;t take any action that harms you or others. Tr= y to convince her that you can settle any dispute by listening each other s= ide.</li><li>One of your member is afraid to handle new projects. Entering = into a new kind of work is really hard to do. It is necessary to explain to= him that you will provide all the necessary information that he may be nee= ded and assure him that you will help him along his new project.</li></ul><= div>5.=C2=A0</div></div><div><ul><li>Some of your employees have attitude p= roblem in dealing with customers.</li></ul><b>Adaptability technique</b></d= iv><div><b><br></b></div><div>Changes behavioral style or method of approac= h when necessary to achieve a goal; adjusts style as appropriate to the nee= ds of the situation. Responds to change with a positive attitude and a will= ingness to learn new ways to accomplish work activities and objectives.</di= v><div><br></div><div><ul><li>Higher position people have issues with the l= ower group of people in the organisation.</li></ul><div><b>Adaptability tec= hnique</b></div></div><div><b><br></b></div><div>Open communication creates= an atmosphere in which timely and high-quality information flows smoothly = to colleagues at all levels, within or external of the organisation; encour= ages open expression of ideas and opinions.=C2=A0</div><div><br></div><div>= 6.</div><div><ul><li>Your manager wants you to handle one of=C2=A0 the majo= r big project of your company. It so happen that one of your colleague in t= he group is more senior in the company than you and he is capable of handli= ng the project. You will considered his feelings in accepting the job. By k=
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  • Summer '19
  • Mr. Leonardo Galang
  • Beth, A0, Alice and=

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