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Page Ref: 106-107Learning Outcome:  Describe the components of the managementenvironment; Discuss different ways managers work with and promote diversity inorganizations; Identify the fundamental concepts and issues of international businessand managementAACSB:  Multicultural and Diversity Understanding; Dynamics of theGlobal Economy; Communication AbilitiesCh. Objective:  2Difficulty:  ModerateClassification:  Conceptual
80) What are some of the fears held by employers regarding employment of disabledpersons? Describe the actual realities associated with such fears.Answer:  a. Employers fear that hiring people with disabilities leads to higher employmentcosts and lower profit margins. In reality, absentee rates for sick time are virtuallyequal between employees with and without disabilities. Also, workers'disabilities are not a factor in formulas calculating insurance costs for workers'compensation.b. Employers fear that workers with disabilities lack job skills and experiencenecessary to perform as well as their abled counterparts. However, commonplacetechnologies such as the Internet and voice-recognition software have eliminatedmany of the obstacles for workers with disabilities; many individuals with disabilitieshave great problem-solving skills from finding creative ways to perform tasks thatothers may take for granted.c. Employers are uncertain over how to take potential disciplinary action with aworker with disabilities, not realizing that a person with a disability for whomworkplace accommodations have been provided has the same obligations and rightsas far as job performance.d. Employers believe that there are high costs involved with accommodatingdisabled employees. In truth, most workers with disabilities require noaccommodation but for those who do, more than half of the workplace modificationscost $500 or less.Page Ref: 111-112Learning Outcome:  Discuss different ways managers work with andpromote diversity in organizationsAACSB:  Multicultural and Diversity Understanding; CommunicationAbilitiesCh. Objective:  3Difficulty:  ModerateClassification:  Conceptual81) What are the different types of discrimination that occur at the workplace?Briefly describe each type of discrimination.Answer:  There are several types of discrimination that commonly occurin workplaces. Some of the most common are:
a. discriminatory practices or policies - actions taken by representatives of theorganization that deny equal opportunity to perform or unequal rewards forperformanceb. sexual harassment - unwanted sexual advances and other verbal and physicalconduct of a sexual nature that create a hostile or offensive work environmentc. intimidation - overt threats or bullying directed at members of specific groupsof employeesd. mockery or insults - jokes or negative stereotypes; sometimes the result ofjokes taken too fare. exclusion - exclusion of certain people from job opportunities, social events,discussions, or informal mentoring; can occur unintentionallyf. incivility - disrespectful treatment, including behaving in an aggressivemanner, interrupting a person, or ignoring his or her opinionsPage Ref: 115-116Learning Outcome:  Discuss different ways managers work with andpromote diversity in organizationsAACSB:  Multicultural and Diversity Understanding; Communication

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Term
Spring
Professor
kotler
Tags
World population, AACSB

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