Capacity planning finance accounting marketing hr

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Capacity Planning Finance, Accounting, Marketing, HR Inventory Management IT, Finance Planning and Control Marketing, IT Purchasing Finance, Marketing Logistics Marketing
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Where are the jobs?
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Strategy Strategy Mission Statement Business Strategy Functional Strategy
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Top-Down Model of Strategy
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Mission Statements
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Customer Value Value Index Common performance dimensions include: ______________ ______________ ______________ ______________ NOTE: There are trade-offs among these performance dimensions. A firm can’t be best at all the dimensions.
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Value Index Calculation Where: V = Value index for product or service I n = Importance of dimension n P n = Performance with regard to dimension n n n i n P I V 1
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Example Dimension Importance Vendor A Vendor B Quality Delivery Speed After-sales support Cost NOTE: Importance Scale: 4 = Critical and 1= Unimportant Performance Scale: 5 = Excellent and 1 = Poor 3 1 2 4 3 4 4 5 5 2 2 4 Calculations: Remember: When making a selection, you want to choose the HIGHER value index
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Activity Check You are considering two new smartphones. You’ve decided that you will evaluate each phone based upon the price, weight, battery life and memory.
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