Happen who else was involved etc modified on 28

happen, who else
was involved, etc
Modified on: 28 November 2016 Modified by : J Lozarita Authorised by: Bryan West
Filename: YYYY_MMM_DD_YOURNAME_BSBWOR502_Assessment_Worksheet Review Date: November 2017 Version 2.7
16

Assessment Worksheet: BSBWOR502 Lead and manage team effectiveness
Observer to complete shaded areas:
Key: Y =Yes S =Somewhat (if you choose
somewhat please explain why in the comments
section) N =No
Y S N
o
Comments
During my observations, the candidate was observed consistently
performing the following tasks:
1. Using leadership techniques and
strategies to facilitate team cohesion
and work outcomes including
encouraging and fostering shared
understanding of purpose, roles and
responsibilities
  
2.
Providing feedback to team members
to encourage, value and reward
individual and team efforts and
contributions
  
3. Support team members I meeting the
expected outcomes
4. Using leadership techniques and
strategies to facilitate team cohesion
and work outcomes including
providing feedback to encourage,
value and reward others
  
5. Engaging in discussions or providing
information using appropriate
vocabulary and non-verbal features
  
6.
Using listening and questioning
techniques to confirm understanding
and to engage the audience
  
7.
Facilitating two-way flow of
information between team and
management relevant to team
performance
  
8.
Using interpersonal skills to gain trust
and confidence of team and providing
feedback to others in forms that they
can understand and use
  
9. Establishing and maintaining open
communication processes with all
  
Modified on: 28 November 2016 Modified by : J Lozarita Authorised by: Bryan West
Filename: YYYY_MMM_DD_YOURNAME_BSBWOR502_Assessment_Worksheet Review Date: November 2017 Version 2.7
17

Assessment Worksheet: BSBWOR502 Lead and manage team effectiveness
Observer to complete shaded areas:
Key: Y =Yes S =Somewhat (if you choose
somewhat please explain why in the comments
section) N =No
Y S N
o
Comments
stakeholders
10.Selecting and using appropriate
conventions and protocols when
communicating with diverse
stakeholders
  
11.Communicating information from line
manager/management to the team
  
12.Adapting personal communication
style to build positive working
relationships and to show respect for
the opinions, values and particular
needs of others
  
13.Communicating unresolved issues,
concerns and problems raised by team
members and following up with line
manager/management and other
relevant stakeholders
  
14.
Playing a lead role in situations
requiring effective collaboration,
demonstrating high level conflict
resolution skills and ability to engage
and motivate others
  
15.Encouraged team members and
individuals to participate in and to
take responsibility for team activities,
including communication processes
  
16.Monitored and actively supported
processes and development activities
to ensure the team is focused on work
outcomes
  
17.Implemented and monitored plans and