32 SCOPE OF GENERAL BANKING 1 Customer Service 2 Account Opening 3 Deposit

32 scope of general banking 1 customer service 2

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3.2 SCOPE OF GENERAL BANKING: 1. Customer Service. 2. Account Opening 3. Deposit Department. 4. Payment Order. 5. Demand Draft. 6. T.T. 7. IBC/ OBC Collection. 8. Remittance. 9. Account’s Department. 10. Clearing Transfer. 11. Cash. 12. Loan and Advance. 1. Customer Services of Mutual Trust Bank : Professional merit and Competency, Flexibility, Determination and Dedication are the core resources that MTBL consider to be of paramount importance for building a client oriented modern banking. Customer satisfaction is MTBL foremost professional undertaking. Therefore, a satisfied client is MTBL precious product and they consider them MTBL ambassador in the market. 22
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2. Account Opening of MTBL: Under this department, MTBL officer opens different types of account on the request of clients. The procedure of opening account is given bellow: (a) Types of Accounts : (i) Current Deposit: 1. Individual Account 2. Joint Account 3. Proprietorship Account 4. Limited Company Account (ii) Savings Deposits: 1. Individual Account 2. Joint Account 3. Proprietor Ship Account 4. Limited Company Account (iii) Short Term Deposits: 1. Individual Account 2. Joint Account 3. Proprietor Ship Account 4. Limited Company Account (b) Procedure of Account: Account Opening (Normal Account): 1. Collect an Account opening outline from the Bank. 2. Fill all the requirements of the form. 3. Nominee is must be specified and also signed this form. 4. Photograph of account holder & nominee for any account. 5. National ID reference of both account holder & nominee 6. The Account holder sign on his own self in front of specific bank principal officer in front of account opening form. 23
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Account Opening (Saving Account): 1. Collect an Account opening outline from the Bank. 2. Fill all the requirements of the form. 3. Nominee is must be specified and also signed this form. 4. Photograph of account holder & nominee for any account. 5. National ID reference of both account holder & nominee 6. The Account holder sign on his own self in front of specific bank principal officer in front of account opening form. Account Opening (Current Deposit Account): 1. Collect an Account opening form from the Bank. 2. Fill all the requirements of the form. 3. Nominee is must be specified and signed in the account opening form. 4. Photograph is most important for any account. To open this account the most important things is that Passport or National ID photocopy must have to add with the account opening form and also enclose the trade license with tin number. Account Opening( Fixed Deposit): Fixed deposit is one, which is repayable after the expiry of a predetermined period fixed by him. The period varies form 3 month. These deposits are not repayable on demand but they are withdrawn able subject to a period of notice but bank paid only principal amount not interest. Hence, it is a popularly known as term. Deposit. Normally the money on a fixed deposit is not repayable before the expiry of a fixed period.
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  • Spring '16
  • Ahmed Opu
  • Business, mutual trust bank

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