An organizational genre is a unique type of

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An organizational genre is a unique type of communication that occurs only in organizations. Business letters, memoranda, meetings, interviews, and so on are widely recognized genres in American business. 4. What is the difference between formal and informal channels of communication? What is downward, upward, and horizontal flow? The difference between formal and informal channels of communication is: Formal channels of communication occur when information flows through a structured chain of command officially recognized by the organization. Informal channels of communication occur when information takes a more personal and less structured path. 5. What problems best describe downward communication? How do messages typically change as they are serially transmitted? What can be done to improve serial transmission? Why are these things often not done? Dissatisfaction with the amount and type of information received is a serious problem in most organizations. Employees often report that they either receive too little information, or too much. During serial transmission, messages are often distorted by leveling, sharpening, and assimilation. Serial transmission can be
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