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understood and easy to engage in, people tend to embrace it more. With a clear policy in place and the change as the new protocol, it will become the new normal. C.The general purpose of the FMEA is to analyze potential failures that could exist in a current process and use that information to improve.1.There are six steps in the FMEA process. The first step is to simply select a process to evaluate with FMEA (Failure Modes and Effects Analysis). In this step, when selecting a process, the group should focus on subprocesses. This seems to be more successful, becauseif a large process is chosen, it can be overwhelming. It is best to start small. The second step is to set up a multidisciplinary team, making sure to include the people that were involved inthe process. Every person that was involved at any point in the process should be included, so all areas can be addressed. The third step is to have the group meet to discuss all the steps in the process. When the team meets, every step in the process should be numbered. Flowcharting is used as a helpful tool for outlining steps. After every step has been numbered, the group comes to a consensus. It is important that the team agrees on the numbered steps and the focus of the subprocess. Fourth, the team should list all the possible ways to fail in this process. Also known as, “failure modes”. This is anything that could go wrong in the process. After listing all possible failures, the team then lists all possible causes for each of these failures. In the fifth step, each of the possible ways to fails should be assigned a number. This number is call a Risk Priority Number (RPN). The team addresses three questions, the likelihood of the occurrence, the likelihood of detecting it, and the severity. Each question is assigned a number 1-10. The sixth and final step is to evaluate the results. An FMEA table is created with all possible failure modes and the RPN’s for each are plugged in. To evaluate, the team must calculate the risk priority number and use the top ten to use as improvement opportunities.