Which of the following elements of a
conceptual process model can be directly
interpreted by a BPMS?
Electronic data stores
Pools and lanes
Physical data objects and data stores
Manual tasks
Send tasks
UNSW INFS3604 S1 2018 seminar 10
12

Q5.
Which of the following elements of a
conceptual process model can be directly
interpreted by a BPMS?
Electronic data stores
Pools and lanes
Physical data objects and data stores
Manual tasks
Send tasks
UNSW INFS3604 S1 2018 seminar 10
13

Today’s Agenda
•.
RAT
•.
Briefing of Week 10 Materials
•.
BPM automation Case study
•.
Return Assignment (Part 1)
•.
Marked exercise (4 of 4)
14

Where are we?
UNSW INFS3604 S1 2018 seminar 10
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Readings and sources
Dumas et al.
Harmon P. 2007.Business Process Change A
guide for Business Managers and BPM Six
Sigma Professionals, 2
nd
Edition, Morgan
Kaufman, Burlington.
From Conceptual to Executable BPMN
Process Models:
inue=2&v=2TzKdMndiSA
UNSW INFS3604 S1 2018 seminar 10
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UNSW INFS3604 S1 2018 seminar 10
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Managing BPM knowledge
BPM documentation is an asset and
knowledge,
i.e. a resource (both formal and
informal).
So resources (knowledge) must be managed.
The need for a repository and tools.
UNSW INFS3604 S1 2018 seminar 10
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Managing BPM knowledge
Who needs what knowledge and tools:
Process Analysts need software tools to support business
process modelling and redesign.
Business Managers need modelling tools that can
manage process maps and related information.
Organisations need process architecture tools.
Software analysts need tools to implement, maintain and
improve business processes.
Overall an approach to managing BPM data and
functions is required:
the need for a repository and
tools
.
UNSW INFS3604 S1 2018 seminar 10
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BPM tools
What tools are available Fig 15.1
UNSW INFS3604 S1 2018 seminar 10
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Who benefits from those tools?
21

What should be expected from BPM tools?
Hierarchical approach to BPM should be
supported and integrated
A data base (repository)
Code generator
Statistical capability
Simulator
See fig 15.2
UNSW INFS3604 S1 2018 seminar 10
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What features should we find in a BPM tool?
23

Business Process
Management Suites
In the past 20 years there has been a number
of parallel developments:
Workflow tools
Managing the processing of documents by human
actors
Eliminating the need for transport
Adoption of electronic signatures and approvals.
Move to software as components, reuse and
middleware (client-server) technology.
UNSW INFS3604 S1 2018 seminar 10
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BPM calls for an
integration
of the two.
The issue of
integrating
workflow
and
Enterprise
Applications Integration
.
With the adoption of the Internet and its standards
(SOAP and XML) this enabled the interface of
workflow and enterprise systems.
SOAP: Simple Object Access Protocol (abridged XML)
XML: Extensible Mark-up Language
SOA: Service Oriented Architecture
Software components delivering services
UNSW INFS3604 S1 2018 seminar 10
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SOA
Open Internet standards have made engines


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