Steve also began to feel less comfortable with Donald, as Donald sat very close to him andfrequently grabbed his arm when talking.After the meeting, Steve was unsure if he could continue working with the group.Often communication style differences can create cross-cultural conflict. Select the exampleof oculesics.Avoiding eye contact with a person you consider to be of higher status than you4-Because Steve was concerned about his ability to work with his group on their project, hemade an appointment to speak with his professor about the situation.After listening to Steve’s concerns, Dr. Cross said gently, “It looks like you have an opportunityhere to learn about cross-cultural communication. I think you should talk with your groupmembers and learn the different ways each of you looks at the world and how you cancommunicate better. In almost any field you go into today, you’ll need the skill of working withdifferent cultural perspectives.”Steve replied, “I’ll try, then. But is there a book I could read about doing this that might help mefigure it all out?”“There are lots of books," Dr. Cross replied. "But you may do better if you let the group explainthings to each other. Not everything is as black and white as you might think. Real people aremore complex than examples on the page." The professor started to rummage through somestacks of paper on her desk. "If you are going to do some reading, I'd suggest that you start withthis article about the difference between cultural competency, cultural immersion, and culturalfluency."Which of the following describes cultural fluency?This concept describesa person who has gained the abilityto function withinaculture different from his ownas if hewerea member of that culture.5-As Steve worked with his group over the next few weeks, he tried to be aware of situationswhere cultural differences might create misunderstandings and conflict.One night, he spoke with his father on the phone and said, “It’s weird, Dad. Some of the thingsthat come up are simple. For example, the "OK" sign doesn’t mean "OK" for everyone. That’seasy to handle. But some of the issues are really hard to understand. It’s like we’re looking at thesame thing but understanding it totally differently. People live in different worlds, even whenthey’re in the exact same place and situation.”