Bob is great at one to one interviews he is rather

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do more to encourage team learning. Bob is great at one to one interviews, he is rather afraid of full team meetings and avoids these at all costs. Bob shares some information but he should try to share all company information with his team. Bob : Hi Sue, how are things? Sue : Fine, yeah .. B : OK, now, about the change in your work routine, you’re going to work Saturdays from next month ... S : Yes, but why should I have to work on Saturdays .. no-one’s told me why this is necessary .. B : I’m sorry, this should have been explained to you. We get a lot of people calling now on Saturdays for information about our products – it’s important that we answer these questions. Is that OK? Any more questions? S : No, OK ... B : Great, well how’s your course coming along? You’re learning how to make websites ... S : The course is great, it’s not that difficult, I’m helping my son make a website at home, it’s fun ... B : Great, you’ll be able to work on our site soon then ... S : Sure, what’s happening in the other departments, is someone there working on Saturdays too?
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