O structured interview highest reliability and

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o Structured interview – (highest reliability and validity) Training – gives new or current employees the knowledge and skills needed to perform the job. Evaluating Training and Purposed (Donald Kirkpatrick) o Reactions – feelings about the program, did participants enjoy it o Learning – assess the degree to which trainees have mastered the concepts, skills, etc o Behavior (On-the-job) –whether employees are doing things differently after training
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o Results Type of Training o On the Job Training – learning a job by actually performing it. o Job instruction Training – Step-by-step method of teaching jobs that consist of a logical sequence of tasks. o Lectures – Used when a lot of knowledge needs to be imparted to a group o Vestibule Training – Uses simulation in an off-site location o Programmed Learning – System of teaching job skills in which information is presented, a question in asked, employee responds and then the employee is given feedback on her answer o Computer-Based Training – Employees use an interactive computer program to increase knowledge or skills o Rater Error Training – shows supervisors common errors that are made in evaluating employee performance and discusses techniques for avoiding errors. o Action Learning – Training that utilizes classroom time and that is followed by on-the-job application and a presentation of project results o Part training – If a task is complex, comprised of many different parts it should be broken down into components that can be taught and practiced as separate elements o Self-direct learning – programmed instruction – materials are used to break down segments at the end questions are asked. If any are wrong, the information is re-presented in a different format and asked again. o Training Analysis o organization analysis - focuses on the areas of the organization that require training based on a study of the organization as a whole o task analysis - method of determining what the training content should consist of based on an examination of the tasks and duties of the job o person analysis - determines which employees need or do not need training o individual analysis – determines the current skills and knowledge of the employees to be trained
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  • Fall '15
  • Sudjre
  • Trade union, supervisor, National Labor Relations Act

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