Henri Fayol published Administration Industrielle et Generale in 1916 o He

Henri fayol published administration industrielle et

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Henri Fayol published Administration Industrielle et Generale in 1916 o He divided a manager’s job into five functions: Planning Organizing Command Coordination Control o He developed 14 universal principles of management Division of work Authority Discipline Unity of command Unity of direction Subordination of individual interests to the genral interest Remuneration Centralization Scalar chain
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Order Equity Stability and tenure of personnel Initiative Esprit de corps - Frederick W. Taylor’s Scientific Management o Developing performance standards on the basis of systematic observations and experimentation Standardization Time and task study – FOCUS Systematic selection and training Pay incentives o Taylor’s followers – Frank and Lillian Gilbreth Refined time and motion study methods for use in work study methods for use in work simplication Cheaper by the Dozen Fatigue Studies Ergonomics - W. Edwards Deming based his 14 principles on reformed management style, employee participation, and striving for continuous improvement o Create constancy of purpose for improving products and services o Adopt the new philosophy o Cease dependence on inspection to achieve quality o End the practice of awarding business on price alone; instead, minimize total cost by working with a single supplier o Improve constantly and forever every process for planning, production, and service o Institute training on the job o Adopt and institute leadership o Drive out fear o Break down barriers between staff areas o Eliminate slogans, exhortations and targets for the workforce o Eliminate numerical quotas for the workforce and numerical goals for management o Remove barriers that rob people of pride of workmanship, and eliminate the annual rating or merit system o Institute a vigorous program of education and self-improvement for everyone o Put everybody in the company to work accomplishing the transformation Chapter 3 - Demographics of the New Workforce o Larger o Female
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o Racially/ethnically diverse o Older o Age diverse - America’s education and workplace skills crisis o To compete in a global labor market, u.s. workers need a constantly improving, world-class education – but American kids aren’t getting one o Problems start early and persist throughout the education process o Mismatched skills versus needed skills o No more “on-the-job: readiness training - Managing diversity – the process of creating an organizational culture that provides all employees, including women and minorities, with assistance and opportunities to help them realize their full potential o This is increasingly important as the united states becomes even more racially, ethnically, and culturally diverse Chapter 4 -
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  • Spring '14
  • Albert,Pauline
  • Management, Business Ethics, management process, core management process, rational management process

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