products Examples of systems Order processing operational level Pricing

Products examples of systems order processing

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productsExamples of systems: Order processing (operational level)Pricing analysis (middle mgmt)Sales trend forecasting (senior mgmt)
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Manufacturing and production systemsFunctional concerns include: Managing production facilities, production goals, production materials, and schedulingExamples of systems: Machine control (operational mgmt)Production planning (middle mgmt)Facilities location (senior mgmt)
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Finance and accounting systemsFunctional concerns include: Managing financial assets (cash, stocks, etc.) and capitalization of firm, and managing firm’s financial recordsExamples of systems: Accounts receivable (operational mgmt)Budgeting (middle mgmt)Profit planning (senior mgmt)
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Human resource systemsFunctional concerns include: Identifying potential employees, maintaining employee records, creating programs to develop employee talent and skillsExamples of systems: Training and development (operational mgmt)Compensation analysis (middle mgmt)Human resources planning (senior mgmt)
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Systems from a constituency perspectiveTransaction processing systems: supporting operational level employeesManagement information systems and decision-support systems: supporting managersExecutive support systems: supporting executives
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Transaction processing systemsPerform and record daily routine transactions necessary to conduct businessE.g. sales order entry, payroll, shippingAllow managers to monitor status of operations and relations with external environmentServe operational levelsServe predefined, structured goals and decision making
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Management information systemsServe middle managementProvide reports on firm’s current performance, based on data from TPSProvide answers to routine questions with predefined procedure for answering themTypically have little analytic capability
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Decision support systemsServe middle managementSupport nonroutine decision makingE.g. What is impact on production schedule if December sales doubled?
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  • Fall '16
  • management
  • Management, Customer relationship management

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