Rewards for employees leading for choice empower

This preview shows page 8 - 10 out of 10 pages.

4 sets of behaviours managers can use to build Intr. rewards for employees: Leading for Choice (empower employees, delegate tasks) Leading for Competence (support, coach employees)
Image of page 8

Subscribe to view the full document.

P ART 2: S TRIVING FOR P ERFORMANCE Leading for Meaningfulness (inspire employee, model desired behaviours) Leading for Progress (monitor, reward employees) MOTIVATING EMPLOYEES THROUGH REINFORCEMENT operant conditioning = desired voluntary behaviour leads to a reward or prevents a punishment (Skinner) - pleasing consequences to follow certain behaviours → inc. frequency of behaviour - rewards are most effective when they immediately follow the desired behaviour - if a behaviour is not +vely reinforced, probability of that behaviour repeating↓ Methods of Shaping Behaviour positive reinforcement = following a response w/ sth pleasant e.g. manager praises employee for job well done negative reinforcement = following a response by termination/withdrawal of sth unpleasant e.g. instructor asks a question and student looks thru her lecture notes to avoid being called on punishment = causing unpleasant condition to eliminate undesirable behaviour e.g. manager gives employee a 2-day suspension from work w/o pay for showing up drunk extinction = eliminating any reinforcement that’s maintaining a behaviour e.g. instructor ignores students who raise their hands to ask questions. hand-raising becomes extinct. Schedules of Reinforcement continuous reinforcement = desired behaviour is reinforced each & every time it’s demonstrated intermittent reinforcement = desired behaviour is reinforced often enough to make the behaviour worth repeating, but not every time it’s demonstrated - promote more resistance to extinction → Ratio Schedules: depend on how many responses made reinforced after giving a certain # of a certain behaviour → Interval Schedules: depend on how much time has passed since the previous reinforcement reinforced on 1 st appropriate behavior after a particular time has elapsed Reinforcement Schedule Nature of Reinforcement Effect on Behaviour e.g. Continuous Reward given after each desired behaviour Fast learning of new behaviour Rapid extinction compliments Fixed -Interval Reward given at fixed time intervals Average, irregular performance Rapid extinction weekly paycheques Variable -Interval Reward given at variable time intervals Moderately high, stable performance Slow extinction pop quizzes Fixed -Ratio Reward given at fixed amounts of output High, stable performance attained quickly; Rapid extinction piece-rate pay Variable -Ratio Reward given at variable amounts of output Very high performance Slow extinction commission ed sales - managers can reinforce each successive step hat moves one closer to desired response
Image of page 9
P ART 2: S TRIVING FOR P ERFORMANCE MOTIVATION FOR WHOM?
Image of page 10
  • Spring '08
  • fatin

{[ snackBarMessage ]}

Get FREE access by uploading your study materials

Upload your study materials now and get free access to over 25 million documents.

Upload now for FREE access Or pay now for instant access
Christopher Reinemann
"Before using Course Hero my grade was at 78%. By the end of the semester my grade was at 90%. I could not have done it without all the class material I found."
— Christopher R., University of Rhode Island '15, Course Hero Intern

Ask a question for free

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern