To consolidate an action make sure the consolidate field contains a checkmark

To consolidate an action make sure the consolidate

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To consolidate an action, make sure the consolidate field contains a checkmark. The consolidate flag is not available with an action that sends a page. Field Usage Example
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Defining a Custom Workflow Policy Examples of Defining Workflow Policy Configurations Siebel Business Process Framework: Workflow Guide Version 8.1, Rev A 349 Examples of Defining Workflow Policy Configurations This topic describes example configurations for workflow policy actions and workflow policies. It includes the following topics: Examples of Defining a Workflow Policy Action on page 349 Examples of Defining a Workflow Policy on page 357 Examples of Defining a Workflow Policy Action This topic describes examples that use a workflow policy action in order to address a specific business requirement. It includes the following topics: Example of Defining a Workflow Policy Action That Sends a Page on page 349 Example of Defining a Workflow Policy Action That Sends an Email with a Repeating Message on page 351 Example of Defining a Workflow Policy Action That Sends a Broadcast Message on page 352 Example of Defining a Workflow Policy Action That Executes a Database Operation on page 354 Example of Defining a Workflow Policy Action That Runs an External Program on page 354 You can use these examples as the basis for defining your own workflow policy actions. Example of Defining a Workflow Policy Action That Sends a Page This topic gives one example of using a workflow policy action to send a page. You might use this feature differently, depending on your business model. A page can be sent to the support manager when the priority for a service request is very high and the service request is not assigned to anyone. Use the procedure in this topic to define a workflow policy action that addresses this situation. To define a workflow policy action that sends a page 1 In the Siebel client, navigate to the Administration-Business Process screen, then the Actions view.
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Siebel Business Process Framework: Workflow Guide Version 8.1, Rev A Defining a Custom Workflow Policy Examples of Defining Workflow Policy Configurations 350 2 In the Actions list, define a new record using values from the following table. If a workflow policy object is defined in the workflow policy Program field, then the Workflow Object field automatically populates. You choose a workflow policy object from the picklist when it does not automatically populate. 3 In the Send Page Arguments form, define the argument using values from the following table. You use the Numeric Message Template for numeric paging and the Alphanumeric Message Template for alphanumeric paging. The type of paging to use is indicated by the pager type in the employee table. You can copy and paste fields that are available from the Available Substitutions window.
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  • Summer '16
  • Oracle
  • Siebel Workflow, Workflow Guide

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