week4.assignment.holmes.docx

How people perceive the information they are given

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relates to them, their thinking and behavior. How people perceive the information they are given can determine how they will act and react to different scenarios. (Youssef- Morgan & Noon sec 8.1, 2017) There are five major components to perception and how it is processed the first two are primary and recency effects. These effects are the tendency to rely on information gathered in the initial interactions with a person, company or product, and the tendency to rely on information most recent interaction respectively. This is a common effect when interviewing potential employees. Next is selective perceptions, people need to be able to make quick decisions about their surrounding therefor people tend to pay most attention to the things that stand out. But standing out is not always best as this perception also lend to people remembering the worst part of an interaction as they stood out more in their minds. Contrast effect is the tendency to compare two objects or people, though this comparison my not be warranted or based on performance. Last is stereotyping, this occurs when people categorize information and assume that they fall into the same predetermined group and share more similarities than they actually do. Being aware of how the affected group may use their perceptions to interpret the information given can also determine how well the information is received (Youssef- Morgan & Noon sec 8.2, 2017). This is especially important when presenting decisions that will affect employees and customers, it is better to give an explanation as to why the changes are being made instead of leaving employees and customers questioning the motives behind the changes. There are three main sources in which people use to gather information that influences perception. Consistency, consensus and distinctiveness these sources help people determine behavior attributes that are used to establish explanations for our own and other people’s actions. Consistency is more history based, has this happened before, is it something that happens often. Consensus deals with how people may have seen others act in a similar situation. And
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Distinctiveness, this deals with if the actions stand out in contrast with other interaction people may have with the same person or company. These three factors determine how we perceive those we interact with, but these perceptions are often wrong as we are limited in the information and may not know everything necessary in order to make a determination. This leads to fundamental attribution error, because people are very aware of others behavior that high levels of attentions leads people to overattribute behavior to personality factors in leu of situational factors that may be out of a person’s control. When applying this to cooperate decision making these factors can influence the way employees, prospective employees and consumers view decisions made by corporations. If they have seen decisions similar in nature ruin companies, they may think that the decision was a poor one. If they are not given all the pertinent information they will make assumptions based on their perceptions that inevitably are false.
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