BSBMGT617 However, warehouse staff and supervisors required intensive coaching and staff who are required to attend training need time off the floor-thus the warehouse may look to seek temporary labor from temporary workforce supplier. Maintaining the good orientation and induction programs for new staff, maintaining simple process of packing and distributing customer orders and the opportunity for a warehouse extension will facilitate a better layout and easier access to the stock, which in turn will see to increase the employee satisfaction and attendance. 3.Document a training and development strategy to address the performance of underperforming individuals of teams. a. Identify development needs of individuals and groups.Forklift license requirement – not all staff can drive a forklift, risk of industrial actionWarehouse supervisors need intensive coaching and support from warehouse ManagerStaff attends training – they need time off the floor b.Identify training/ coaching needsEmployees need to be clear what is expected of them and their target KPIs and KPAs -improve attendanceManagement role coaching to junior staff warehouse supervisorsNew technology training c. Present in a development plan Coaching and training programs will be delivered through class presentations and discussions where staff members will have a chance to observe and gain knowledge and skills required to perform their monitored by warehouse supervisors daily. Question 4 1. Develop a strategy for viewing systems process and work methods at B&A toy warehouse. Use a system to generate a series of reports detailing: -The number of orders packed per hour/day -The time required to pack each order -The number of packers per order -The number of boxes per order To ensure the effectiveness of the system, the following is reviewed: -Productivity goals have been achieved- how quickly and how well? -Occurrence of the system being out of order and its impact on daily process -Length and effectiveness of training provided for new staff members -How much useful is the system for employees overall? - employee feedback Ernest Cheah
BSBMGT617 Describe how the implementation of the strategy would lead to continuous improvement: -Regular monitoring of the results -Prompt action when system is out of order or make a mistake -Improved communication between departments -Internet- speed and reliability improvements -Reviewing the performance indicators and their effectiveness Ernest Cheah
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