MAYJUNE 2018 SECTION A CASE STUDY QUESTION 1 Read the following case study and

Mayjune 2018 section a case study question 1 read the

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MAY/JUNE 2018 SECTION A – CASE STUDY QUESTION 1 Read the following case study and then answer the questions that follow. James Handel, a single father who lives with his ill mother, creates mining robots for Safe Mining Tools, a company located in the northern part of Mpumalanga in SA. He combines his knowledge of computer science with his creativity. He happens to do this job with minimal effort, he is a self-motivated individual with a low need for interaction. He is a rare talent to have in the organisation and he has gained trust from management because of his team player mentality, strong organisational and communication skills and reliability. His mother has to visit a special clinic every Friday for medical check-ups. James has repeatedly asked his company to allow him to do home-based telecommuting every Friday so that he can attend to his mother’s illness but for the past 3 years since his mother became ill, the request seems to have been ignored. After this failure by management to assist James, he began to feel very negative and he realised that there are many things that are not right within Safe Mining Tools, which he previously was taking granted. He also realised that the company does not have enough career advancement opportunities. He further remembered that he had been side-lined several times in terms of promotion. His salary is similar to everyone else’s even though he regards himself as a star performer, at least according to his view. The line manager does the performance reviews at Safe Mining Tools and the performance review process is merely about presenting what the employee has done during the year without aligning that to any objectives. No clear feedback is given except an e-mail after the review meeting that usually says “you are doing well”. This review process has been a point of conflict between employees and the company for a long time, especially for employees who think that they are doing their work well. The employees feel that the review process must come with relevant incentives or a change in their salary because of their above average performance, but that is not happening. After some thorough introspection, James decided to resign from Safe Mining Tools. However, his departure has left a void in the production of mining robots and the HR director proposed that they have to embark on the implementation of functional flexibility to remedy the situation. 1.1 What could Safe Mining Tools have done to minimise the work/family changes of James? Substantiate your answer with good reasons and examples from the case study. 78
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1.2 Explain what an employee value proposition (EVP) means and from the scenario at Safe Mining Tools suggest what a good EVP could be for the company. Substantiate your answer with examples from the case study.
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