Businesses the order to cash process entails

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businesses, the order-to-cash process entails subprocesses such as creating a customer record; checking the customer's creditworthiness; creating an order; checking and allocating stock; picking, packing, and shipping; invoicing; and collecting the payment. Depending on the nature of the transaction, the individual subprocesses and the time in which these are completed can differ considerably. An ineffective order-to-cash process can have various negative effects for organizations; for example, the manual input of order information often causes errors, as do suboptimal picking and shipping processes. Together, such errors can lead to a high rate of disputes that have to be resolved, ineffective collection processes, and, ultimately, defecting customers. In contrast, an effective order-to-cash process can create customer satisfaction, speed up the collection process, and serve to provide valuable inputs into business intelligence and customer relationship management applications.
43) The two most likely benefits realized from utilizing enterprise systems are improvements in ________. D
44) A(n) ________ is an integrated suite of business applications for virtually every department, process, and industry, allowing companies to integrate information across operations on a company-wide basis using one large database. E
45) An internally focused system helps an organization coordinate with its ________. D
46) A(n) ________ system coordinates business processes with customers, suppliers, and business partners of an organization. A) internally focused B) legacy C) stand-alone D) intermediary E) externally focused Answer: E
47) A system that communicates across organizational boundaries is also referred to as a(n) ________ system. B

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