One day claudia and her mother where walking in their

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Cultural Competence 4Claudia’s mother and father only speak Spanish and this impacts their ability to obtain stable employment. Claudia’s father only works when labor is needed and this impacts the income that is brought into the home. Claudia’s mother just began working at a nail salon part time.Assessment As a social worker, working with Claudia’s family, the social worker would need to remember that they have to follow the NASW Code of Ethics where it states that “social workersshould have a knowledge base of their client’s cultures and be able to demonstrate competence inthe provision of services”. By following the code of ethics they will need to assess the family with their culture in mind. The main strategy that the social worker would use when working with Claudia’s family is the empowerment theory, because empowerment can be defined as psychological concept of people feeling a sense of control and independence” (Salem Encyclopedia, 2016). Claudia’s mother and father need to be provided with tools and services to help better themselves which in turn would help Claudia. Claudia’s mother and father need to beeducated on how to become documented citizens and how this could increase the areas of employment for the both of them. The social worker would also let them know that seeking assistance for Claudia is a strength because they care about her well-being. In order to help Claudia and her family better themselves, the social worker would need to gather information. To do so, they would use multiple evidenced based tools to include an eco-map, multiple informants and direct observation. With the eco-map, the social worker is able to complete this with Claudia to understand who her family is, what supports she has outside of the family and what they look like. (Woolley, 2013)
Cultural Competence 5The social worker would also interview other sources, to include her mother, Paula and her father; they would also include the teachers from the school. As a social worker who wants to get the whole picture they would also need to observe Claudia in her home and in her school to better understand her role in the family and the community. The social worker working with Claudia used a strengths base perspective based on the fact that the family wants to seek out services for Claudia and although Paula’s reason is becausethey undocumented, Claudia’s well-being came first. Another strength that the worker would point out is that the father is consistently working and Paula was able to gain part time employment. By the social worker pointing out the families strengths and gathering information about the family and their support system the social worker was able to gain the families trust and allow the social worker to provide services to Claudia even though they were fearful.

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