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One reason is due to different cultures within the workplace. Multiple-cultural flight crewmembers can lead to misunderstanding and miscommunication but training will help crew members understand other cultures by improving communication skills between workers. According to ERAU (2009), “today CRM is required training or all airline operations, as per Advisory Circular 120-51D”. A study was conducted using the simple random sample of participants selected for a survey. Participants were Saudi Arabian airline pilots and flight attendants with multi-cultural background. The survey was to collect information on participant’s perception toward CRM training. Results of the survey concluded that majority of both crews viewed training as beneficial to communication also with crewmembers working and performing together effectively.RecommendationsAll research conducted has shown human factors to be a serious threat to aviation safety, however, research also identified resources that can reduce accidents and incidents. Recommendations would be to continue to review safety programs, review safety advocacy programs, and training. Continuation of the award programs is also beneficial due to the incentives it provides for employees. Also, an asset to safety is the Title 14 of the CFR. The Federal Aviation Regulations regulates pilot training; protects pilots, passengers, flight attendants, etc; promotes safe aviation operations. As mentioned previously, human factor relatedaccidents and incidents cannot be prevented 100 percent but are preventable; with continued use of all resources such as the ones mentioned can reduce them. 15
ASSESSING THE HUMAN FACTORSReferencesAlcohol [Chart]. (n.d.). Federal Aviation Administration. Retrieved from hak_ch17.pdfAviation Safety Network. (n.d.). ICAO Circular 153-AN/56, 22-68. Retrieved from Caldwell et al. (2009). Description of the problem. Fatigue countermeasures in aviation, 80, 29. doi: 10.3357/asem.2435.2009Causes of aviation accidents [Chart]. (2007). Retrieved from Drugs [Chart]. (n.d.). Federal Aviation Administration. Retrieved from hak_ch17.pdfEndsley, M. R., & Garland, D. J. (2000). Situation awareness analysis and measurement. Mahwah, NJ: Lawrence Erlbaum Associates, Inc. Embry-Riddle Aeroautical University. (2009). Multi-Cultural Factors in the Crew Resource Management Environment: Promoting Aviation Safety for Airline Operations. Retrieved from Federal Aviation Administration. (n.d.). Alcohol. In Aeromedical factors, 17(15). Retrieved from hak_ch17.pdfFederal Aviation Administration. (n.d.). Fatigue in Aviation. [Brochure]. Retrieved from Federal Aviation Administration. (2017).