because it involves managers and employees on making decisions together on what new Vegan and Vegetarian products should be on the market and how to implement the change. Woolworths need to collaborate well within its management to have a strong organisational, functional structure with a start-up company and other big-name Vegan and Vegetarian plant-based companies. This approach will benefit Woolworths best they are well known in producing the best products throughput their stores using the functional and collaborative approach.This part analyzes the organization from the four perspectives of the balanced scorecard andproposes the corresponding strategic plan. First, these four perspectives are respectivelycomposed of Financial, Customer, Internal business processes, and Learning & Growth. Onthe one hand, the balanced scorecard explains the current and future composition ofWoolworths’s strategic activities through strategic logic. Besides, we will produce a strategicmap based on the overall goals of the organization and how cause-and-effect interconnectionsare achieved. In a word, we will provide a more effective strategic solution for theWoolworths organization through these four perspectives.Finance represents an organization’s profitability. However, good profitability is reflected inwhether the organization reduces operating costs while increasing corporate profits andmarket share. According to the statistics, in Australia’s Woolworth supermarkets, the totalrevenue in 2018 is $56,726 million, an increase of $1,543 million over 2017 can see appendix？2？(Woolworths Group 2018). In addition, Woolworths supermarket has reported a 12.5%increase in profits in fiscal 2018 and increased the dividend it pays to shareholders by morethan 20% (Janda 2018).On the one hand, Woolworths supermarket followed the development trend of the market andbegan to focus on the development of the online retail market to meet the needs of more
customers, while also providing convenient shopping for customers. On the other hand,Woolworths will reduce costs by reducing the labor force and effectively utilizing the laborforce to create better sales and profits (Hatch 2019). As the market’s business scope continuesto expand, revenue from sales and sales is also increasing. From the perspective of customers, Woolworths supermarket can measure customer satisfaction from notonly the diversity of products, price advantage, and practicability, but also the convenience, service mode,and product popularity of supermarkets. First of all, Woolworths has always adhered to the principle ofcustomer first. In order to improve satisfaction, Woolworths has been committed to ensuring the freshnessof products to attract more customers. Also, the Woolworths supermarket can occupy an essential positionin the market through the diversity and brand awareness of its products. On the other hand, it can win theprimary market by reducing the cost and practicability of the product, providing the appropriate price forcustomers to attract more customers.