Ans f dif e obj 4 18 the majority of systems lend

Info icon This preview shows pages 2–5. Sign up to view the full content.

View Full Document Right Arrow Icon
ANS: F DIF: E OBJ: 4 18. The majority of systems lend themselves to the use of a single performance measure. ANS: F DIF: E OBJ: 4 19. Timeliness is the degree to which a control system provides information when it is needed. ANS: T DIF: E OBJ: 4 20. The key issue concerning timeliness is not whether feedback is provided quickly enough to permit a response to an unacceptable deviation, but how fast the feedback information is provided. ANS: F DIF: E OBJ: 4 21. It is highly likely that a control system will lend itself to the use of a single performance measure. ANS: F DIF: E OBJ: 4 115
Image of page 2

Info icon This preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
22. To be effective, organizational controls must be enforced by management, regardless of whether they are accepted by employees. ANS: F DIF: E OBJ: 4 23. Two basic categories of costs need to be considered in control systems: (1) the costs associated with the information needed to perform the control process, and (2) the costs associated with undesirable deviations from standards. ANS: T DIF: E OBJ: 5 24. Capability refers to the probability that the object or process being controlled will consistently behave in an acceptable manner. ANS: F DIF: E OBJ: 5 25. As the level of control effort increases, undesirable deviations from performance standards will decrease. ANS: T DIF: E OBJ: 5 26. As the level of control effort increases, the information costs of the control system also increase. ANS: T DIF: E OBJ: 5 27. Reliability refers to the probability that the object or process being controlled will consistently behave in an acceptable manner. ANS: T DIF: E OBJ: 5 28. Control must focus on either the inputs or the outputs of the operating system, but not on both. ANS: F DIF: E OBJ: 5 29. Concurrent control focuses on the transformation process to ensure that it is functioning properly. ANS: T DIF: E OBJ: 6 30. Concurrent control focuses on detecting undesirable material, financial, or human resources that serve as inputs to the transformation process. ANS: F DIF: E OBJ: 6 31. Feedforward control is often referred to as preventive control. ANS: T DIF: E OBJ: 6 32. Feedback control focuses on the transformation process to ensure that it is functioning properly. ANS: F DIF: E OBJ: 6 33. Most organizations use only one control system. 116
Image of page 3
ANS: F DIF: E OBJ: 6 34. Organic control involves the use of rules, procedures, and written documents to influence behavior, assess performance, and correct unacceptable deviations from standards. ANS: F DIF: E OBJ: 7 35. Bureaucratic control relies heavily on formal quantitative tools such as budgets or financial reports. ANS: T DIF: E OBJ: 7 36. Organic control is often called clan control. ANS: T DIF: E OBJ: 7 37. Bureaucratic control relies upon social values, flexible authority, and trust to assess performance and correct unacceptable deviations. ANS: F DIF: E OBJ: 7 38. Organic control is a very appropriate style to use in conjunction with self-managed teams.
Image of page 4

Info icon This preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
Image of page 5
This is the end of the preview. Sign up to access the rest of the document.

{[ snackBarMessage ]}

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern