i work i conditions i good i pay i paid i insurance i vacations i that i do i

# I work i conditions i good i pay i paid i insurance i

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i work i conditions, i good i pay, i paid i insurance, i vacations) i that i do i not i give i positive i satisfaction i or i lead i to i higher i motivation, i though i dissatisfaction i results i from i their i absence. i The i term i “hygiene” i is i used i in i the i sense i that i these i are i maintenance. i i According i to i the i Two-Factor i Theory, i there i are i four i possible i combinations, 1. High i Hygiene i + i High i Motivation: i The i situation i where i employees i are i highly i motivated i and i have i few i complaints. 2. High i Hygiene i + i Low i Motivation: i Employees i have i few i complaints i but i are i not i highly i motivated. i
3. Low i Hygiene i + i High i Motivation: i Employees i are i motivated i but i have i a i lot i of i complaints. i A i situation i where i the i job i is i exciting i and i challenging . 4. Low i Hygiene i + i Low i Motivation: i This i is i the i worst i situation i where i employees i are i not i motivated i and i have i many i complaints. The i two i factor i theory i of i motivation i includes: i i Motivators i and i Hygiene i factors. (A) Motivators: i Motivating i factors i include: i i i i i (a) Achievement: i Achievement i a re i the i thing i that i are i done i successfully i with i effort, i skill, i or i courage. A i job i must i give i an i employee i a i sense i of i achievement. i These i will i provide i a i proud i feeling i of i having i done i something i difficult. (b) Recognition: i Recognition is i defined i as i the i act i of i identifying i someone i or i something i because i of i previous i knowledge . A i job i must i provide i an i employee i with i praise i and i i recognition i of i their i successes. C i The i work i itself: i The i Work i Itself encourages i every i employee i to i execute i organizational i strategy i by i eliminating i fake work and i focusing i on i real work. The i job i itself i must i be i interesting, i varied, i and i provide i enough i of i a i challenge i to i keep i employees i motivated. (c) Responsibility: i Responsibility i is i the i state i or i fact i of i being responsible , i answerable, i or i accountable i for i something i within i one's i power, i control, i or i management. Employees i should i “own” i their i work. i They i should i hold i themselves i responsible i for i this i completion i of i their i work. i Taking i responsibility i of i their i own i work i plays i an i very i important i role i in i the i business. (d) i Growth: i Growth i is i the i act i or i process, i or i a i manner i of growing ; i development; i gradual i increas ing i t he i job i should i give i employees i the i opportunity i to i learn i new i skills. i This i can i happen i either i on i the i job i or i through i more i formal i training (B) i Hygiene i factors : i Hygiene i factor i includes: (a) Company i Policies : A company policy i helps i foster i employee i wellness, i fair i treatment, i and i to i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i ensure i that i a company is i following i laws i and i regulations. i These i should i be i fair i and i clear i to i every i employee. i They i must i also i be i equivalent i to i those i of i competitors.

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• Spring '08
• Wormer

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