should pay relevant attention so that they can manage those types of problem in a convenient way.  Financial resources: Finance is one type of resources, respectively, inputs into the production process. Financial resources are from an economic perspective part of the assets (property) of the organization. The proper management of financial resources also helps to make the operational departmental activities flexibility.  Staff performance: The activities of staff and their performance regarding the specific work also show how they have involved in the activities of workplace. Similarly, the various activities of staff and their way of working also showed up how they are involved in their work.  Procedural requirement: Similarly, all the staff should work by following the policies and procedures of the workplace. If they all involved in working by respecting the organisational policies then it will probably help in achieving the organisational goals.  Product development and marketing: The activities of product manufacturing and expanding the product in a market also help to develop the organisational activities. If the product is expanded properly, then it will also help in taking the own market and the private customer too. Explain how you can monitor and respond to team-based operational and service issues during the operations or activities outlined above. Explain how each of the following organisational records can assist in monitoring and improving business operations over the coming weeks and months.  Performance reports  Staff records Following activities also helps to make the organisational records properly: Performance reports : A performance report is a report on the performance of something. They are routinely produced by government bodies which, being financed by public money, are required to show that the money was spent efficiently and usefully. HA_SITXMGT001_Learner Workbook V2.1_7/09/2018

P a g e | 69 The performance reports of COLE PRO COMPANY Budget performance report are shown below: Staff records: Staff records are the activities of keeping and maintain the records of the dates and hours that the employee spent during the time of working. These types of activities also help in managing the records of the employees. The staff records of house-keeping department are shown in the following timetable: Time sheet Name of the employee Monday Tuesday Wednesday Thursday Friday Sam 8am-3pm 8am-3pm 8am-3pm NA 9am-1pm Mary 6am-3pm 6am-3pm 6am-3pm 6am-3pm NA Desman 8am-3pm 8am-3pm 8am-3pm 8am-3pm NA Liana NA 8am-3pm 8am-3pm 8am-3pm 9am-1pm Graham 8am-3pm NA 8am-3pm 8am-3pm 9am-1pm HA_SITXMGT001_Learner Workbook V2.1_7/09/2018

P a g e | 70 Summative assessments: Section C checklist This should be used by the trainer/assessor to document the learner’s skills, knowledge and performance as relevant to the summative assessment. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.