The Department of Motor Vehicles DMV is a complex organization under the

The department of motor vehicles dmv is a complex

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The Department of Motor Vehicles (DMV) is a complex organization under the direction of Secretary of Transportation and its most common services are: Credentialing, Tax processing, and overnighting transportation safety and information management. Currently, each core business area such as credentialing, tax processing, and financial management has its own system and process. DMV has decided to redesign its CSI systems (Customer-centric, Service Oriented, State-of-the art, Secure, and Intelligent). The purpose of this redesign is to put all the fragmented processing of DMV’s core business areas in one single modernized system which is
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EA Justification Paper 3 able to integrate the DMV processes while having full functionality. The new system should interface to other system, such as DMV’s Purchasing, Inventory, and Virginia Criminal Information Network (VCIN), DMV’s Human Resource system, Traffic Records Electronic Data System (TREDS), and other related systems. The Enterprise Architecture program is the best solution that can be used to move from the current outdated systems to the new modernized system. EA program makes this transformation from baseline state to target state easier. In addition, EA program uses emerging technology as well as the technology already in place to achieve all the Department of Motor Vehicle’s CSI redesign objectives. Furthermore, EA program applies all necessary disciplines, policies, and standards to meet laws and regulations. Here is some examples about how EA program can benefit DMV: Systems design and implementation: Currently, DMV has fragmented processes for core business areas such as credentialing, tax processing, and final management. Enterprise
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