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The Department of Motor Vehicles (DMV) is a complex organization under the directionof Secretary of Transportation and its most common services are: Credentialing, Tax processing,and overnighting transportation safety and information management. Currently, each corebusiness area such as credentialing, tax processing, and financial management has its ownsystem and process. DMV has decided to redesign its CSI systems (Customer-centric, ServiceOriented, State-of-the art, Secure, and Intelligent). The purpose of this redesign is to put all thefragmented processing of DMV’s core business areas in one single modernized system which is
EA Justification Paper 3able to integrate the DMV processes while having full functionality. The new system shouldinterface to other system, such as DMV’s Purchasing, Inventory, and Virginia CriminalInformation Network (VCIN), DMV’s Human Resource system, Traffic Records Electronic DataSystem (TREDS), and other related systems. The Enterprise Architecture program is the bestsolution that can be used to move from the current outdated systems to the new modernizedsystem. EA program makes this transformation from baseline state to target state easier. Inaddition, EA program uses emerging technology as well as the technology already in place toachieve all the Department of Motor Vehicle’s CSI redesign objectives. Furthermore, EAprogram applies all necessary disciplines, policies, and standards to meet laws and regulations.Here is some examples about how EA program can benefit DMV:Systems design and implementation: Currently, DMV has fragmented processes for corebusiness areas such as credentialing, tax processing, and final management. Enterprise