Viettel Human Capital Management (vHCM) by LTH.pdf

Together with partners and customers create the best

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Together with partners and customers create the best products In terms of technology, Viettel always pays attention to innovation and creativity in order to serve customers better. On June 1 st 2017, Viettel announced that it has successfully implemented the Online Charging System called vOCS. Currently, there are about 20 providers of online charging system in the world, of which Amdocs, Ericsson and Huawei are the three largest ones. Started research in 2011, experienced many failed test, at the end of 2016, Viettel officially operated vOCS 3.0 system. Viettel's vOCS 3.0 system is capable of managing up to 24 million subscribers per site while the world's largest billing system currently manages only 12 million subscribers per site. In addition, vOCS 3.0 has the ability to customize to give each user a separate package, which other OCS systems do not. Currently, Viettel vOCS 3.0 has been deployed in six countries (East Timor, Cameroon, Burundi, Tanzania, Peru and Vietnam) with a manageable subscriber up to 140 million. Convert our development and growth into contributions to society
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10    With the view of "Sowing seeds, not hunting" Viettel always integrates social work and social responsibility into its own business activities and services. Projects that cover remote and island areas, answer station in language of ethnic minority people (obtained the Stevie Award 2014), “Breeding cow for the poor in border areas”... not only contribute to starvation elimination and poverty reduction but also create the telecommunications infrastructure for national security and defense. For nearly 10 years recently, Viettel has spent hundreds of million USD on humanitarian activities and community development such as internet for schools, health care for the poor, Incentives Package - Scholarships - Career counseling for students, support for disaster victims, “Operation Healthy Heart” program... These programs have created impressive and powerful social effects. As businessmen wearing military uniforms, Viettel attaches social responsibility to the lives of people, bring products and services to improve their lives. In the foreign market, with the view towards the majority of people, the typical customers such as students, farmers and laborers are always potential customers that Viettel focuses. Not only changing the view that "Internet and mobile phones are only for the rich", Viettel also wants to give opportunities to connect and develop to each poor person. So that the growth and development of Viettel is always associated with bringing better life and values to their customers. Repaying for Viettel soldiers’ hearts and souls, in the poorest countries like Mozambique, Haiti, Burundi, Tanzania... every citizen can own a mobile phone for very cheap price and have opportunity to use internet 3G at very lower cost compared to the existing networks. In these markets, Viettel also has an impressive growth rate of 80-100% per year as well as impressive sale and revenue.
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