A customer has a specific requirement for reports to be a part of their main system
rather than an external reporting system. Which two types of report templates can be
created and imported into the Contact Center Manager Administration? (Choose two.)
A customer has 600 agents and a peak call rate of 12,000 calls per hour. The customer
has no Open Queue and no Universal Networking What should the minimum CPU
speed be to support a standalone Contact Center Manager Server?