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objectives, the planner decides who will provide the training, what topics the training will cover, what training methods to use, and how to evaluate the training2.What is the purpose of an orientation?-Orientation is the process of introducing new workers to the organizations philosophy, policies, rules and procedures-Process whereby workers absorb and take on the norms and values of an organization, essentially turning from outsiders to insiders-Designed to prepare employees to perform their jobs effectively, learn about the organization, and establish work relationships-Employees need to become familiar with job tasks and learn the details of the organization’s practices, policies and procedures3.Why might Canadian firms under-invest in training?
-To save money, to prevent their trained employees from getting poached and going to other organizations-Some employers are reluctant to invest in training because they worry that other firms will hire or “poach” their best-trained workers-Firms hope to offload the costs of training onto individuals and/or the state-This strategy helps employers minimize the cost associated with employing qualified workers-It also reduces the threat of poachingChapter 7: Managing Employees’ PerformanceChapter 7 Unit Study Questions1.What purposes does performance management serve?-Effective performance management helps organizations with strategic purposes, meeting business objectives-Process through which managers ensure that employees’ activities and outputs contribute to the organization’s goals. The organization begins by specifying which aspects of performance are relevant; the relevant aspects of performance are measured through performance appraisal; and finally, in performance feedback sessions, managersprovide employees with info about their performance so they can modify their behaviour to meet the organization’s goals-Provides info for day-to-day decisions about salary, benefits, recognition, and retention or termination-Using system as a basis for developing employees’ knowledge and skills-Ensure that employees’ activities and outputs contribute to the organization’s goals2.Is it fair to characterize performance management as a way that employers control workers? Why or why not?-In a way, performance management can help guide employees in their workplace, but I wouldn’t say that it can ultimately control the employees, maybe to an extent, but not entirely-Aligning employees’ activities and outputs can create resistance among employees-In addition to considering the techniques of performance evaluation, it is useful to consider why and how employees may resist performance management and what happens when performance management is unsuccessful-It’s useful to view modern performance management efforts as an extension of this dynamic.