Session7-INFS1000-S2-2016-preview [Handouts Format].pdf

Kerrie is worried about how ru deals with client data

Info icon This preview shows pages 3–7. Sign up to view the full content.

View Full Document Right Arrow Icon
Kerrie is worried about how $RU deals with client data and documents once everything is kept electronically. Analyse BIS ethical issues and write a short report You will be given a brief period of time to finish and improve your homework. There won‘t be enough time to attempt the homework in class. This is a graded assignment. Based on part 4 of $RU text 7 INFS1000: Digital Business Innovation Agenda for today 1. Repetition W6: BIS Ethics 2. Activity: Finish Homework ($RU Ethics) 3. Business Process Management 4. Activity: Learning to read Process Models Learning objectives: At the end of this workshop you will have a much better understanding of… Business Process Management (BPM) ITS importance for modern organisations How does it work in practice? Business Process Modeling Notation (BPMN) Learn the basic symbols of BPMN Learn to read and interpret BPMN models Reading guide: Textbook chapter 7 (only Q1-Q4)
Image of page 3

Info icon This preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
2/09/2016 4 What Is a Business Process? A Business Process (BP) is a  structured network of activities supported by  resources, facilities and  information that interact  to achieve some  business function . BPs turn input into higher value output. REMEMBER? Characteristics of well-designed Business Processes Complete Well-designed BPs include all activities necessary to achieve the business goal. Minimal Well-designed BPs do not include unnecessary activities (cost efficiency). Well-structured Activities in a well-designed BP are structured in a logical sequence Embedded Well-designed BPs connect with other BPs in the organisation in effective & efficient ways. Outcome of a well-designed business process is: increased effectiveness (value for the customer) increased efficiency (less cost for the company). Tasks for processing an order at Paddy Pallin Q2: Why Is Business Process Management Important to Organisations?
Image of page 4
2/09/2016 5 Tasks for processing an order at Paddy Pallin Q2: Why Is Business Process Management Important to Organisations? Q2: Why Is Business Process Management Important to Organisations? Every business needs/has business processes Business processes are complex Processes change over time: adapting to changing environments often deliberate changes for the sake of improvements! Business Process Management (BPM) Systematic process of creating , assessing , and improving business processes BPM applies to all organisations (including not-for-profit and government agencies/ departments) Involves four stages Innovation through Business Process Management
Image of page 5

Info icon This preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
2/09/2016 6 Four stages of BPM 1. Create a model of the current business process “As-is” model documents the current process Business users (that is YOU!) review and adjust the model; it is changed to solve process problems
Image of page 6
Image of page 7
This is the end of the preview. Sign up to access the rest of the document.

{[ snackBarMessage ]}

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern