Emails will be sent with By the end of year 1 the physician department will

Emails will be sent with by the end of year 1 the

This preview shows page 10 - 14 out of 16 pages.

Emails will be sent with By the end of year 1, the physician department will review the evidence-based literature to determine a plan for a decrease in mortality rate in pneumonia patients 30 days post hospitalization. Informational Event: HCAHPS scores will be shared with the physician department to show a baseline measure and comparison to state and national scores Physicians will be surveyed for interest
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11 new communication strategy and training information. Educational Event: Educational training on HCAHPS scores and how the scores affect reimbursement will be presented. PowerPoint presentations will be presented to all departments about the new protocol. Handouts will be provided explaining the new protocol. Simulation training on intentional bedside reporting will be provided. Training on documentation of intentional bedside reporting will be provided. updates on the status of new strategy and training information. New protocol added to the electronic medical record as a care set for all pre-op patients. Educational Event: Educational training on HCAHPS scores and how the scores affect reimbursement will be presented. Handouts will be provided explaining the new protocol. Training provided on how to initiate the protocol on the electronic medical record for all pre-op patients. Simulation training on the use of chlorhexidine in creating the new protocol. Develop a protocol for scheduling follow-up care prior to patient discharge New protocol added to the electronic medical record as a care set for all pneumonia patients prior to discharge. Educational Event: Educational training on HCAHPS scores and how the scores affect reimbursement will be presented. Staff educated on the new protocol during staff meetings and daily energizers. Handouts will be
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12 cleanser. provided explaining how to set up patient follow-up appointments prior to discharge. Provide in-service training with the IT department to show physicians how to electronically enter follow-up appointments. Simulation training on the use of electronically entering follow-up appointments. Year 2 By the end of year 2, the new protocol will be completed and implemented into practice with 75% of the hospital using the new protocol of intentional bedside reporting. Informational Event: By the end of year 2, the new protocol will be completed and implemented into practice with 75% of the hospital using the new protocol and patients will have a prophylactic By the end of year 2, the new protocol will be completed and implemented into practice with 75% of the hospital using the protocol and pneumonia
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13 Quarterly informational events will be shared showing HCAHPS scores. Implement champions to aid and provide additional training to non-compliant staff. Educational Event: Quarterly educational training sessions providing data updates about nurse communications. Provide awards to the departments with the highest patient satisfaction scores in communication antibiotic on the electronic medical record prior to surgery.
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  • Summer '18

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