1 read the bbqfun scenario information provided in

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1.Read the BBQfun scenario information provided in Appendix 1 and the BBQfunsimulated business documentation provided by your assessor. Write a brief summary ofthe BBQfun operational environment that includes:a.an outline of the legislative and regulatory context that is relevant to BBQfun’soperational plan (available on pages 22–25)b.an outline of the BBQfun policies and procedures that directly relate to theoperational planc.an explanation of the role of an operational plan in achieving the successfulimplementation of the e-commerce strategyd.a discussion of your intention to either develop a new operational plan forBBQfun, or to amend the existing operational plan; support your discussion withreference to different methods and models for developing operational plans –such as methods for setting goals, outlining actions, identifying risk andmonitoring performance.2.Research resource requirements for implementation of e-commerce strategy.(Pleaseread following link for information-required-for-ecommerce-store/)3.Arrange with your assessor to participate in two resourcing consultation role-plays fomthe below two. Participate in consultation role-plays with relevant personnel todetermine resourcing needs. Document your findings which needs to be presented.a.Sales and Marketing Manager – prepare to discuss human resourcingrequirementsb.Technology consultant – prepare to discuss physical resourcing requirementsrelated to development of e-commerce website.Note:During consultation, ask questions and encourage the personnel to provideinformation.4.Develop an action plan for the implementation of the e-commerce strategy. In your planinclude:a.physical resourcing (all major steps for resourcing, including procurement ofdifferent types of resources, but not to the detail of including all procurementsteps for each resource type)b.human resourcing (all major steps, e.g. recruiting, training, communication)c.timelines and milestones for implementing the e-commerce strategyBSBMGT517 Assessment1Version: v18.1Page 9 of 30Developed by: Nortwest Pty LtdApproved by: AMIssued: November 2017Review: November 2018
5.Develop performance indicators for operational and financial targets and amend ordevelop existing operational plans to include KPIs and financial targets related to e-commerce strategy. Develop a balanced scorecard for an e-commerce customer servicerepresentative including three KPIs and associated targets.

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Term
Spring
Professor
chung-herrera

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