HC 491 week 2 assignment

99 2 explain to a new first line supervisor what shes

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size it’s also best to use demand and customer satisfaction measures as a guide (pg. 99).  2. Explain to a new first-line supervisor what she’s accountable for and how she and the HCO  know that she has met those accountabilities. I would tell her that there is an accountability hierarchy which should be used as a means of  communication to the larger organization. This will also ensure that the governing board of negotiated  acceptance of goals. You would negotiate team goals, maintain coordination with supporting teams, and  assist the team in goal achievement (p. 83). You should listen to the units, individuals and patients.  Achieve agreed-on goals, initiate requests for assistance from other areas, convey the organizations  global needs, and participate in PITs (p. 84). These obligations will ensure the team has a purpose and  that purpose is met.  3. Describe how operational infrastructures fail, and what can be done to prevent failure? Inherent biases cause people to overlook necessary issues and overlook populations sectors. In order  to prevent this kind of failure the senior leadership teams needs to reflect on the question and then form  review teams who are sensitive to the issues (p. 91). These teams will then pursue several possibilities  to identify OFIs. They need to be developed along with the transformational culture and requires a  strong system of logistics and strategic support services so that it can meet the needs of the caregiving  teams. 
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Chapter 4 1. Explain how having a mission make a difference? Review the M/V/V Statement of  Intermountain Health Care:  ;* 1.1. How would the  mission be different if a large, for-profit, publicly listed corporation like HCA were running it?  List the major clauses that would have to be reconsidered, and suggest a for-profit wording.   Having a mission will provide the hospital with goals and values that the all agreed on and this would be  a guiding point for them. It would also set the foundation for the hospital. Private, physician owned 
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