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Products/servicesACA Restaurant Cafe’ provides an impeccable, unique and compelling combination of café and restaurantexperience that associates 50 seating arrangements for breakfast, lunch and dinner cuisine with a newfunction/party area accommodating 20 guests. It promises the consistently of high-quality level of expertise,quality service and knowledge from 11 qualified and experienced employees.ACA Café’ Restaurant provides:high excellence of a line of drinks and beverages for a wide range of delicious, wholesome breakfastincluding confectionaries, Danish pastries, cakes and sweetshot and cold gourmet food and beveragesan exhilarating menu for lunch and dinner philosophy of using natural seasonal flavours, enhanced byclassic technique and presents only the best and freshest ingredients with a selection of wines thatcomplement the quality cuisineHM_Operational Management, Assessment Task II_v2Page 5Last updated on 16thSept 2019
T-1.8.1You, as Joe Roux, have been the Manager of ACA Restaurant Cafe’ for over 2 years and have establishedgood relationships and communications with both your internal and external stakeholders.ACA Restaurant Cafe’ is positively represented in the media and the community and is a trusted dining optionwith a good reputation. The Business Summary Plan can be found on eLearning and can be referenced inyour responses.Menu pricing is intended to position ACA Restaurant Cafe’ as slightly higher priced than its competitors. Thispricing strategy is intended to both increase revenue and underpin ACA Restaurant Cafe’s message of higherqualityThe restaurant café contains and provides the following guest services:Hot and cold beverage serviceBreakfast, Lunch and Dinner (including entrée and desserts options) dining optionSeated table serviceCatering servicesEvents / partiesTake away counter and prepared sandwiches, pastries, muffins and cakes for take awayAlcohol and non-alcohol cocktail servicesComplimentary Wi-FiLocated on the bustling George Street, the restaurant cafe’ is instantly recognised for its accessibility andcentral location, its ambient vibes and it further provides itself on its guest greeting and quick serviceprocesses.Assessment Task – Project Report As the Manager of ACA Restaurant Cafe’ you, as Joe Roux, have been delegated the responsibility to developthe operational plan and processes and procedures for planning and managing the resources acquisition ofACA Restaurant Café’ by completing the following 2 tasks. In order to complete these tasks, you are required to follow the instructions of the tasks and utilise the directedtemplates as stated within this assessment. Relevant templates can be found on e-learning. You have thechoice to create your own templates for the report or provide other form of evidences, however, they mustmeet the required criteria of this assessment. Please refer to the “Assessment Marking Criteria” at the end ofthis assessment for your reference.