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20.Woodmere Production Company employees over 2,000 hourly workers. The HR department is debating the introduction of web-based technology to handle employment applications, employee benefit enrollments and other related functions. The move to this technology will most affect the HR department’s ____ role.a.strategicb.operationalc.administratived.employee advocate
21.Charlotte is describing her new HR position to a friend. She says that she handles most of the clerical duties involved in running the HR department, including such tasks as maintaining employee files and submitting governmental reports. Charlotte’s job would fall into the ____ HR role.22.The ____ role of HR management has been declining in emphasis, whereas the ____ has/have been increasing in importance.23.Considering the trends in HR, current HR departments compared to departments of fifteen years ago24.As the vice-president of HR for Woodmere Production, Inc., you are presenting a proposal to Woodmere’s top management for outsourcing many of your department’s administrative HR functions to vendors. You argue that HR vendors have greater expertise than your in-house staff and that outsourcing will allow you to spend more time on the strategic aspects of HR. But, your key selling-point to top management will bea.the reduction in labor costs in the HR department.b.the prestige of retaining a world-class vendor.c.the ability to have closer contact with HR’s clients, the employeesd.improvement in morale of HR staff.25.Recruiting and selecting employees for current openings are typical ____ HR activities.26.Which of the following HR activities is MOST likely to be outsourced successfully?27.Ensuring fair and equitable treatment for employees regardless of their personal background or circumstances is associated with the ____ role of HR.