To use instance monitoring to diagnose a workflow process 1 In the Siebel

To use instance monitoring to diagnose a workflow

This preview shows page 240 - 243 out of 512 pages.

To use instance monitoring to diagnose a workflow process 1 In the Siebel client, navigate to the Administration-Business Process screen, then the Workflow Deployment view. 2 In the Active Workflow Processes list, choose the workflow process you must monitor.
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Administering a Workflow Process Diagnosing a Workflow Process That Has Failed Siebel Business Process Framework: Workflow Guide Version 8.1, Rev A 241 3 Set the monitoring level to 3-Detail or 4-Debug. At this level, the state and process properties values for each step in a workflow process are recorded, regardless of which component runs the step. NOTE: The 3-Detail and 4-Debug monitoring levels affect performance of the Workflow Engine. For this reason, use these levels for troubleshooting purposes only. 4 Navigate to the Administration-Business Process screen, Workflow Instance Monitor, then the Process Instances view. 5 View the monitoring information and fix problems, as necessary. Using the Business Service Simulator to Diagnose a Workflow Process You can use the business service simulator to diagnose a workflow process that has failed. To use the business service simulator to diagnose a workflow process 1 Run the workflow process from the Business Service Simulator using the Workflow Process Manager business service. This step executes the workflow process in the application object manager. 2 In the Siebel client, navigate to the Administration-Business Service screen, then the Simulator view. 3 In the Simulator list, define a new record, then set the fields using values from the following table. 4 In the Input Arguments list, define a new record, and perform the following: a Set the Test Case # field to 1. b Choose and open the Property Name field. The Property Name field opens a multi-value applet. 5 In the multi-value applet, click New, then set the fields using values from the following table. 6 Click Save. Field Value Service Name Workflow Process Manager Method Name RunProcess Iterations 1 Field Value Property Name ProcessName Value (Enter the name of the workflow process.)
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Siebel Business Process Framework: Workflow Guide Version 8.1, Rev A Administering a Workflow Process Diagnosing a Workflow Process That Has Failed 242 7 Repeat Step 5 and Step 6 for other parameters that are passed to the workflow process, especially RowId, if necessary. 8 In the multi-value applet, click OK. 9 In the Simulator list of the Simulator view, click Run. TIP: To increase the data that is available to you for troubleshooting, set the monitoring level to 4- Debug, as described in Step 3 on page 241 , launch the workflow process with the Business Service Simulator, then view execution information of the workflow process in the Workflow Instance Monitor views. For more information, see “Business Service Simulator” on page 201 , and “Removing a Workflow Process From the Run-Time Environment” on page 231 .
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  • Summer '16
  • Oracle
  • Siebel Workflow, Workflow Guide

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