Etc building stakeholder mapping for hsbc groups of

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Etc.
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Building stakeholder mapping for HSBC: Groups of stakeholders Benefit Action to satisfy their interests Power (High-Low) Shareholders 100% foreign bank capital Customers - Use domestic and international banking services and transactions - Provide feedback on the performance and attitude of employees Focusing on the customer experience - Expanding branches and establishments in many Asian countries - Provide appropriate international policies and services Great influence on the bank. HSBC's goal in Vietnam is to provide the best service to our customers Employees - Working in a friendly and serious environment - Use good remuneration with capacity - Open up opportunities to work abroad for employees - Provide policies to ensure benefits for employees - Establish a professional, dynamic and - Influence part to the company. They work to help the company grow and sustainability
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creative working environment Managers - - Working in a professional environment, international standard - Develop skills and experience - - Reasonable salary and bonus policy - - Helping, creating opportunities for them to grow best for their jobs - - Influence part to the company. Help the company manage and operate the staff properly Community - Economic development - Bank development - - Bank development policy - Organizing social activities - - Partially affect the bank (within the target) Interest/Aspiration Power/influence Low High Low Minimal Effort - Competitors - Etc Keep Informed - Employees - Community
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- Etc. High Keep satisfied - Suppliers - Etc. Key Players Major Customers Government Shareholders Etc. 2.4 Answer how the two banks satisfy stakeholders’ interests and expectations highlighting similarities and differences. Explain the actions of the bank to satisfy their interests. Vietinbank has clear objectives and actions to easily access and meet the interests of the bank. As for shareholders, VietinBank pledges to pay stock on time, activities and developments are publicly available to help investors make careful investments and minimize risk. Investors and profits increase. With customers, the bank focused on the development of services, the policy of attracting customers is widely advertised, making it convenient to trade. Managers and employees are professional in the workplace and above all, the overall salary level in the workplace gradually improves and attracts employees. An environment that Vietinbank wants to target is a community established, based on policies to meet this goal. HSBC has the same goal to meet the needs of the interests of employees and shareholders such as Vietinbank. As a foreign bank, HSBC targets companies throughout the system, such as Asia and many other countries, to increase its mortgage market share and develop its customer base and international network.
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B. Example of Vietinbank s stakeholder mapping (you do the same for the international bank and then you compare the similarities and differences of the two stakeholder maps) Vietinb ank’s stakeholder map pin g: Interest/Aspiration Power/influence Low High Low -
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