Employees need to be aware of the nature and scope of work that they should be doing within the workplace at all times. If individuals have been rostered to work at a particular time, information should be provided within the schedule about where they should be working on a particular day, which is particularly important if your organisation runs across a number of locations, and the tasks that they will be performing. Knowing this information enables employees to prepare appropriately for their shifts. 2. Identify a range of barrier that may arise when delegating tasks and responsibilities, and highlight barriers to overcome them. There may be reluctance from employees to perform a task because they do not feel they are capable of completing You may not feel that employees have the necessary skills to perform the task it Employees may already have too many other tasks to complete You may be unsure about who is the correct individual or group of employees to perform a role. HA_SITHRM003_Learner Workbook V2.0_7/12/2017
P a g e | 32 Processes to solve barriers: Encourage employees and provide constructive feedback about how they can perform a role If the employee has too many tasks to complete already, you could help them to prioritise the most important tasks or allocate some of their tasks to other people You have to be prepared to let employees to make mistakes initially before being able to perform a task competently Provide training or mentoring so that employees can perform a variety of roles In order to fully understand the skills of your employees, you might decide to form a spreadsheet or database that includes the skills, experience, and training completed by each individual. Activity 3A checklist – for assessor This should be used by the trainer/assessor to document the learner’s skills, knowledge and performance as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required. Learner’s name Sunita Lama Assessor’s name Kabir Zaman Unit of Competence (Code and Title) SITXHRM003: Lead and manage people Date(s) of assessment Has the activity been answered and performed fully, as required to assess the competency of the learner? Yes No (Please circle) Has sufficient evidence and information been provided by the learner for the activity? Yes No (Please circle) Comments Provide your comments here: HA_SITHRM003_Learner Workbook V2.0_7/12/2017
P a g e | 33 The learner’s performance was: Not yet satisfactory Satisfactory If not yet satisfactory, date for reassessment: Feedback to learner: Learner’s signature S.lama Assessor’s signature Activity 3B Estimated Time 15 Minutes Objective To provide you with an opportunity to recognise how to evaluate team member skills and provide opportunities for individual development; and provide mentoring and coaching to support team members.
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