Conversation to learn we learn a great deal via

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Conversation to learn: We learn a great deal via conversation, including conversations with ourselves. We learn highly valuable life lessons. Conversation to coordinate: Coordinating our action in ways that are mutually beneficial. Anytime we negotiate one favor for another, we use conversation to reach an agreement to transact. Collaborate: Coordination of action assumes relatively clear goals, but many times social interaction involves the negotiation of goals. Conversation is a requisite for agreeing on goals, as well as for agreeing upon and coordinating our actions. Disadvantages of face-to-face conversation: The limitations of face-to-face communication are given below: Difficult to practice in large-sized organization: Face-to-face communication is extremely difficult to practice in large-sized organizations, particularly if their various units or departments are situated at different places. Not effective in large gatherings: It is very difficult to get a message across to large gatherings. Even though the speaker is addressing them face-to-face, the vital personal touch is missing. In the absence of a satisfactory feedback, his speech lapse into a monologue. Ineffective if the listener is not attentive: A limitation which the face-to-face communication shares with oral communication is that its effectiveness is closely linked with the listener’s attentiveness. Since human beings can listen to grasp the message faster than the speed at which they are delivered, they will easily get delivered thus making communication ineffective. 13.3.7. TELEPHONIC CONVERSATION Telephonic conversation is an exchange of information between two persons over telephone. Talking over telephone is an art. Good telephoning techniques can help you win friends and create goodwill. You voice may convey a first impression of your business or organization. The following suggestions are recommended to follow while making telephone calls- Make the call at an appropriate time. 9.00 a.m to 5.00 p.m is appropriate time for office or office or business calls and 9.00 a.m to 9.00 p.m is for personal calls. Be careful of time difference when making international calls. Make sure about the number and dial it correctly. Give the call receiver enough time to answer the call, up to ten rings. Smile and provide details about your identity like name, company, department, etc. Identify clearly the person you want to talk to.
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150 Share greetings and provide the reason of your calling. Be careful and courteous when delivering the message, and try to be sure that the receiver understands you. Be patient when calling with a problem. You are to explain the reason several times to make your counterpart understand the difficulty.
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