Safely use required equipment if there is not

 Safely use required equipment (if there is not equipment required this may be simulated following
the observation with the client)
For example, this should include following manufacturer’s instructions, following directions, obtaining advice and so
on.

Maintain a safe, healthy and comfortable working environment
For example, following safe work procedures; doing risk assessments and implementing risk controls; making sure
the client is comfortable and so on.

Follow safe clean-up procedures
For example, use of infection control procedures; leaving things clean and tidy, disinfecting surfaces where required;
wearing PPE; using correct hand-washing procedures and so on.
 Work collaboratively with members of the support team
For example, discussing tasks with the team; sharing information; asking for advice; following instructions; reporting
observations.

Respect the client, family and/or carer
For example, respecting differences; being polite and courteous; by being non-judgmental; treating everyone as
individuals and so on.

Seek assistance for tasks outside the scope of own role
For example, when a situation occurs that you don’t know how to handle; if a client has a need that you are unable to
address; a client asks for advice that you are not qualified to give, etc
 Correctly answer the verbal questions.
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RTOID 4185

P
ART
B: C
OMPLETE DOCUMENTATION
For this part of the assessment, your assessor will observe you updating and completing reports
and other relevant documentation following the provision of support services.
Following this observation you will debrief with the assessor. Your assessor will also ask you some
verbal questions.
Your assessor will be looking to see that you can:

Complete and maintain documentation according to policy, procedures and protocols
For example, writing a clear and concise report of observations; maintaining confidentiality/privacy; using correct
terminology and so on.

Report observations to your supervisor
For example, providing a concise and accurate account of observations; answering any questions and so on.
 Store information according to policy and protocols
For example, by filing documents in correct place; by transferring information onto a computerised record; by
maintaining confidentiality (such as locking filing cabinets; not leaving passwords lying around; not leaving client
documentation where others can view it, and so on).
 Correctly answer the verbal questions.
Provide Individual Support (observation) – Permission Form
Supervisor’s approval
I, _____________________________________________________________________________________________,
<Supervisor’s name> approve ________________________________________________________________
<student’s name> to undertake this project with ______________________________________________
<Client’s name>.
Approval is dependent on the following conditions:

The student is to be observed by their assessor while completing this task.