93%(182)170 out of 182 people found this document helpful
This preview shows page 5 - 7 out of 33 pages.
18. Tom is the CEO of Yost Tech, a large global manufacturing company, and he is having lunch with a longtime friend, Greg, owner of a small office supply store. Tom toldGreg that "Strategic management and planning have really increased our success at Yost. I just read an article about an analysis of several studies that found that strategic management and planning _____."19. Bryan Barry suggests that to keep a strategic plan on track, organizations should ____.20. A forecast is a(n) _____.21. The BCG matrix is a means of evaluating strategic business units on the basis of their _____.22. The process by which a company compares its performance with that of high-performing organizations is known as ___.23. Instructor Services is a technology company that offers many IT services in highly populated southern Ohio. Services and products include computer training, support, monitoring, repair, network design, virus removal, and software upgrades. It even sells refurbished computers. The source of Instructor Services' strategic position is _____.24. In order, the steps of the strategic-management process are _____.
25. Access Office Equipment has shifted to sales and service of laptops and PCs, and is no longer offering repairs on older types of office equipment because the demand for service on this equipment is low, costly, and the profits have dropped significantly. This isan example of an organization implementing a ______.Chapter 71. The combination of how an individual perceives and responds to information is a reflection of their ____.2. To help with hiring decisions during peak seasons and holidays, Touching Cards uses time-series forecasts, like sales from last Valentine’s Day and Christmas, to predict future sales based on patterns of historical data. This defines ___.3. A logic manager is someone trained about matters of ethics in the workplace. 4. Research shows that most managers have characteristics that fall into two or three decision-making styles, and that decision-making styles vary across occupations, job level, and countries.