This preview shows page 204 - 206 out of 215 pages.
Check/var/log/sf.logfor volume (VxVM) error messages.Failed to resize volumesThen log out, and then log back into the appliance user interface andattempt a resize operation again.Resize hangs for a long period of timeMake sure that a valid license for the NetBackupFlexible Disk Optionis installed on the media server.Failed license check for AdvancedDiskstorage204NetBackup Appliance error messagesError messages displayed on the NetBackup Appliance Shell Menu
Table 11-18Common error messages in NetBackup Appliance Shell Menu(continued)Explanation / Recommended actionError messagesMake sure that a valid license for NetBackupDeduplication Optionisinstalled on the media serverFailed license check for DeduplicationstorageCheck if the storage unit or the corresponding disk volume already existson the media server. If they do exist, verify if the storage unit or thecorresponding disk volume is currently used. If the storage is redundantonly then use the NetBackup Administration Console or thenbdecommissionutility to delete them.These tools are available on the NetBackup master server. Check theNetBackup Appliance VxUL (unified) logs with theSupport > Logs> VxLogView Module ALLcommand for more precise errorinformation.Failed to create Deduplication storage unitTable 11-19lists error messages that are specific toManage > Software viewcommands.Table 11-19Manage > Software viewRecommended actionExplanationError messagePlease contact Symantec support forhelp.There are some errors in rpm patch.Failed to read the update configurationfor<RPM name>.Please check if this patch has beeninstalled, if yes then identify the correctpatch to install on the appliance.The current appliance version is thesame as the version in the patch. Theappliance has stopped installing thepatch.The NetBackup appliance version isalready at<version number>.Please identify and try to install thecorrect patch on the appliance.The current version installed on theappliance is higher than the version ofthe patch you are trying to install.Cannot install the software update.The software update version is<version number>and the applianceversion is<version number>.Please identify and try to install thecorrect patch on the appliance. RuntheList downloadedcommand tocheck for the downloaded patch andinstall the correct patch.The installation has failed as the patchyou are trying to download does notexist or is not up-to-date.The installation failed because thepatch does not exist or you did not runtheList downloadedcommand tocheck for the downloaded patch.Please check if there is anotherinstance of the upgrade processrunning on the appliance.Unable to get the upgrade lock, whichmeans another upgrade is running onthe appliance.