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ECE _ DSST Organizational Behavior

Before any discussion takes place each person

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Unformatted text preview: Before any discussion takes place, each person independently writes down his or her ideas on the problem. Then each member takes turns presenting one idea to the group. No discussion takes place until all ideas have been recorded. The group then discusses ideas for clarity. Finally each group member silently rank-orders the ideas. The final decision is made based on the idea with the highest aggregate ranking. The Delphi technique is a group decision method in which individual members, acting separately, pool their judgments in a systematic and independent fashion. This method is similar to the nominal group technique except that it doesn’t allow or require members to be physically present. The steps in this technique are as follows: (1) Problem is identified and members are asked to provide possible solutions through a series of questionnaires; (2) Each member anonymously completes the questionnaire; (3) Results are compiled, transcribed, and reproduced at a central location; (4) Each member receives a copy; (5) After viewing results, members are again asked for their solutions; (6) These steps are repeated until consensus is reached. Technological forecasting involves predicting the state of technology in the future . One of the most popular approaches to technological forecasting was developed by the RAND Corporation and is known as the Delphi Method. The electronic meeting is the most recent approach to group decision making because it blends the nominal group technique with sophisticated computer technology. Up to 50 people sit around large tables that contain computer terminals. Issues are presented to participants and they type their responses onto the computer screen for all to see. Major advantages of this method are anonymity, honesty, and speed. Participants can type anything they want, therefore allowing people to be brutally honest without penalty. Cohesiveness is the degree to which group members are attracted to each other and are motivated to stay in the group. Cohesiveness can be affected by such factors as time spent together, the severity of initiation, group size, the gender makeup of the group, external threats, and previous successes. Generally speaking cohesiveness is a good thing for a group, but the relationship of cohesiveness and productivity depends on the performance-related norms established by the group. If performance-related norms are high, a cohesive group will be more productive than a less cohesive group. Conflict is a process that begins when one party perceives that another party has negatively affected, or is about to negatively affect something that the first party cares about. Whether or not conflict exists is a perception issue. If no one is aware of a conflict, then it is generally agreed that no conflict exists. Conflict describes the point in any ongoing activity when an interaction crosses over to become an interparty conflict....
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