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; 8/30 (Post is Read) fixed, while in a non­profit organization, the output example is the benefit the organization seeks to provide. I definitely agree with you that all organizations have processes. Reference: Krajewski, L. J., Malhotra, M. K., & Ritzman, L. P. (2015). Operations Management: Processes and Supply Chains (11 ed.). Boston, MA: Pearson. Thread: Chris Holder Q12 Post: RE: Chris Holder Q12 Author: Posted Date: December 6, 2015 11:46 PM Status: Published (Post is Read) Good post. I agree it is important for operational managers to improve the process and remove road blocks for gaps. I worked for a company that had a group called First Choice and their main job function was to identify operational issues within the company. This group added value to the company by working on improving the processes of the company. Brittany Butler Thread: Chris Holder Q12 Post: RE: Chris Holder Q12 Author: Posted Date: December 7, 2015 1:02 AM Status: Published (Post is Read) We have a continuous improvement group at the company I work at. Firms that strive to improve will likely stay competitive. Christopher Holder Thread: Chris Holder Q12 Post: RE: Chris Holder Q12 Author: Posted Date: December 7, 2015 4:10 PM Status: Published Chris, Ivana Savic
2/21/2016 Collection – MBA675­T303 Operations & Logistics in the (... ; 9/30 (Post is Read) If you don't mind, feel free to share more details regarding your program, especially if you feel like these examples could help your classmates remember the this concept. Thank you, Professor Savic Thread: Chris Holder Q12 Post: RE: Chris Holder Q12 Author: Posted Date: December 9, 2015 10:36 PM Status: Published (Post is Read) To be clear, I don’t work in the continuous improvement group but have interacted with the group a couple times. Our continuous improvement group visits any of our operating locations and seeks to increase efficiency using Toyota’s A3 problem solving process. The operation is measured for a baseline and potential gaps are researched. One gap is targeted and appropriate counter measures are applied. Christopher Holder Thread: Chris Holder Q12 Post: RE: Chris Holder Q12 Author: Posted Date: December 8, 2015 8:38 PM Status: Published (Post is Read) I was thinking about this question, and I found it really hard to answer, because it seems to me that EVERYTHING has a process. The difference between an effective operation and an ineffective operation is more about how organized and efficient the process is. At my job there are usually multiple processes going on at the same time, and not always in the same direction. Mostly, the challenge is in coordinating these processes so that things are managed smoothly.

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