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When there is a high demand for any product increase

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when there is a high demand for any product , increase their sales and also have abetter customer service.It seemed that Barilla’s customers were simply unwilling to give up their authority inordering and controlling their inventory.Some were even reluctant to provide the detailed sales data upon which Barillacould make delivery decisions and improve its demand forecasts. There is alsointernal resistance from Barilla’s own sales and marketing organizations , they donot believe in the proposal and see the concept infeasible and dangerous. Theythink they are not ready to have the necessary relationship with distributors and itis sophisticated for them now.From 1989 to 1990 Barilla’s growth was 3.22% , it seems that the demandfluctuation (Exhibit 12) has not a specific pattern. The demand swings anddistributors’ order pattern can have several reasons. One of the main reasons canbe the Barilla’s strategies in marketing, manufacturing and distribution. Poorcommunication and customer service between distributors and retailers can beanother reason for this ordering pattern. Distribution centers are notequipped withcomputer forecasting system , they just review their inventory levels in theirsystems and order those products which are below the specified recorder level .Theretailers also are not equipped with bar code system and they use the traditionalsystem for checking their inventory and ordering the products. In this scenario thedistributors place an order when they receive and order so they have to builtexcesscapacity to hold goods which they guess may have more demands.On the other side Barilla’s marketing strategies for increasing their sales, encouragethe distributors to buy some items more than they need and buy some in smalleramounts. These marketing strategies which are called trade promotions are used topush products into the grocery distribution network ,Barilla has 10 -12 “Canvass”periods for their promotional programs. These are:Transportation discounts(DCs want to reduce their transportation costs so theymay buy more than what they need so it effect the demand pattern)Volumediscounts and Promotional activities: It makes the DCs to order more thanwhat they need to reduce their costs, it affects Barilla’s and DC’s inventory levelsand demand pattern.
Lack of min/max volume constraints : means that DCs can order any product asmuch as they need and it may make the Barilla’s stock empty what if they receivemore demands from other DCs?Product proliferation:Barilla has 800 dry-product SKUs, but 100-150 of them aremostly distributed by DCs, as the products have a huge variety so if they receive anorder for a product which has not a high demand they have to produce it what ifthey receive a big order for a high demand product at the same time, this varietyaffect demands fluctuation.

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