the patient) and lastly if the patient has given written permission on the privacy form to release information to a specific individual (spouse, friend or other family members). However, if you are a receptionist, cleaning professional or office personnel you are not permitted under HIPAA, to view or have access to the patient's medical file. 2. In this case, how would you be able to correct your error and provide the missing documents and instructions to the patient while still protecting patient confidentiality under HIPAA? In this case study, as the attending PA, I would be able to correct my error and provide the missing documents and instructions to the patient while still protecting patient confidentiality under HIPAA. I would look in their files to retrieve their phone number. I would then call and if the patient did not answer I would leave a very generic message for him/her to please return the call to the office at their earliest convenience and as to speak with me directly.
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- Summer '19
- Anderson, Shantel