The ability of a healthcare worker to understand and relate to such a diverse patient population, is a major factor in promoting patient centered care. The multidisciplinary team coming from different backgrounds and culture, must be able to represent such diversity in the facility. This would avoid unnecessary problems that would arise during the whole process of change, such as being able to define and understand the needs of every individual affected in the change. Leadership TheoryThe leadership style that would most be most effective in leading my team to success, is the transformational leadership. Adopting this style of leadership would ensure a feeling of fulfilment among the team members, it focuses on motivating and inspiring the members to commit and believe in implementing the change, with an outcome that would benefit everybody in the system. This style would also promote teamwork, and help in maintaining a positive outlook throughout the process. The unit director should always keep the focus on promoting an optimum high quality, patient centered care. This would direct the team towards a positive attitude, encouraging and supporting the people involved in committing to adopt the change for everyone’s well-being. Having a team with this kind of attitude, would make the web portal change easier to implement and accomplish.
ORGANIZATIONAL LEADERSHIP AND INTERPROFESSIONAL TEAM DEVELOPMENT 17 Implementing the Strategy To address the weakness in Pacifica’s education and information domain, the unit director identifies the weakness and the impact a change would bring towards promoting high quality patient centered care. Data will be collected as to what the current practice in the facility is, as well as supporting literatures on evidenced-based best practice on implementing the change, by the unit director. This is then relayed to higher management for approval. Upon approval, a diverse multidisciplinary team is established by the unit director. The need for change and improvement is shared by every team member, and an improvement strategy that is time and unit specific is selected, taking into account the budget and resources available. Prior to implementation, a set of surveys and interviews by the team members, specifically the unit director, IT and staff nurses is collected as baseline data. The strategy is implemented on a chosen unit and patient population, with constant monitoring, support and weekly meetings/updates by the team. The unit staff, patients and family members are educated by the IT specialist and nurse super-users on the availability of the web portal, its use, accessibility and its impact on promoting higher quality patient care, clinical educators may also assist in disseminating information. The physician on his part updates his colleagues, specifically those affiliated with the target unit, with the ongoing implementation. He also shares his perspective on the strategy with the team, that will aid in revision and improvement of the strategy.
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- Fall '19
- Health care provider, Pacifica hospital