KPI: Restaurant Manager
Our time is precious – we want to spend it focused on growing your business, not putting out fires.
One effective way to make sure your business is on track is to monitor key performance indicators, known as
KPIs. KPIs are business metrics that help you monitor and improve the financial progress of your restaurant. Top
managers around the world use them to ensure the success of their operations.
With these five KPIs, you can increase sales and profitability, and make measured adjustments to help your
Answers the question: Can I pay my bills, staff, and suppliers?
Revenue Per Available Seat Hour
Answers the question: Am I maximizing revenues for my restaurant’s capacity?
Answers the question: Am I doing a good job at keeping my best employees?
Answers the question: How well am I managing my biggest expenses for the restaurant?
Menu Item Profitability
Answers the question: Is my menu as profitable as it could be?
Develop measurable criteria which you will use to base your questions for the individual appraisals on.
The criteria need to be measurable e.g. in form of a rating scale that measures the level of
In comments made at the committee's first meeting, the Assistant provide methodological guidance that could
be used in selecting measures of quality. In response, the committee reviewed a number of existing resources for
TABLE 2-1Quick Comparison of Published Criteria for Measure Selection (Detailed Table Provided in Appendix