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See appendix A for the actual job posting from Delta Air Lines career website. Job DescriptionAs a business analyst with Delta Airlines, there are certain qualifications that each candidate is expected to encompass if selected for employment. The primary source utilized to create this job description was the Delta careers portal. As a secondary source of information, O*Net online was used. Delta Airlines currently has a position open by the title of Business Analyst and the corresponding job code ID is 268594. The essential functions for this particular position is to analyze different metrics directly related to operational availability. These metrics also relate to performance and the reliability of Channel application systems. Besides the essential functions there are detailed duties and responsibilities that a business analyst must carryout through the course of their job. Below one can see the specifics of the duties and responsibilities. Imp*%**Duties andResponsibilities28%Distribute information regarding tools, reports, or metadata enhancements115%Influence the technical direction of the Channels application monitoring and logging of applications and systems115%Collaborate with Matrix teams on creating holistic dashboards and analytics125%Provide technical guidance in evaluating requests for information (RFI’s) and requests for proposals (RFP’s)120%Create and maintain
DELTA AIRLINES GROUP 3 14playbooks for Channels system support25%Create dependency documents for Channels applications15%Practices safety-conscious behaviors in all operational processes and procedures25%Manage flow of business intelligence information to necessary counterparts in a timely manner 32%Communicate with competitors or suppliers to stay conscious of market trendsAs a business analyst with Delta, the candidate is responsible for building and maintaining specific relationships with multiple departments and individuals. This will set the candidate up for success within the role. The business analyst role will be working directly with other business analysts and senior analysts assigned to the project. To perform the daily tasks, thebusiness analyst will collaborate with individuals on the Channels system and Matrix teams to obtain data and documentation. This particular role will be a direct report to the Project manager for needs specifically pertaining to the project. If there a concern was to arise regarding other areas not project specific such as reporting time or learning and development the business analystwould report to the line manager. Other parties that the business analyst may come in to contact with as needed could include the subject matter expert and the directors of the project. As a business analyst with Delta, the individual will posses the authority to identify and secure the necessary resources, documentation, and data for analytical purposes. The selected individual will also have access to the DEV, ST, UAT, and production databases to access and enter information to formulate reports. This role has direct authority to communicate with the